WYSIWYG Editor — What You See Is What You Get!

Vision Helpdesk now support — WYSIWYG Editor ( What You See Is What You Get)

What is WYSIWYG ?

WYSIWYG implies a user interface that allows the user to view something very similar to the end result while the document is being created. In general WYSIWYG implies the ability to directly manipulate the layout of a document without having to type or remember names of layout commands.

The biggest advantage of WYSIWYG editor is that you don’t need to know HTML to format a text.

WYSIWYG Editor in Vision Helpdesk ?

Vision Helpdesk now includes WYSIWYG editor for –

• Staff New Ticket Creation
• Staff Ticket Reply
• Knowledgebase
• News Articles
• Email Templates
• Signatures

WYSIWYG editor comes handy for staff while replying to tickets — Now staff can format their reply like make text appear Bold, Italic, Underlined, Colored  or even add tabular data, images and much more just like a word pad.

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