Comments on: Vision 2.0 Feature glimpse..

By: Bloodred

Bloodred — Thu, 04 Jun 2009 05:53:41 +0000

WebhostingLicense >> Thank You Yes we are very close to launch lightning speed helpdesk Vision 2.0 — On Monday or Tuesday we will upload demo and more screenshots.

By: Bloodred

Bloodred — Thu, 04 Jun 2009 05:52:04 +0000

Moseley >> Yes Vision2.0 supports API’s we will document and update available API list soon. Smart Vision is designed using Vision API’s — You can surely use Vision2.0 API’s.

By: WebhostingLicense

WebhostingLicense — Thu, 04 Jun 2009 05:44:04 +0000

Excellent work, 2 thumbs up for your Ajax speedy interface Hoping for a quick Vision2.0 stable release.

Keep up the good work.

By: Moseley

Moseley — Wed, 03 Jun 2009 13:55:01 +0000

Hello,

Do you guys support API’s for your software? If yes, we can develop several plugins like Kayako Mobile, Ticket Alert , Ticket Alert Plugin for Mozilla and many others.

Good Luck!

By: Bloodred

Bloodred — Wed, 03 Jun 2009 11:19:09 +0000

Yes our current version does not support Magneto login sharing, We will add this with our next upcoming post 2.0 versions.

By: Yuan Dong

Yuan Dong — Wed, 03 Jun 2009 07:37:01 +0000

I don’t see you offer Login Sharing for Magneto,
Any chance you will include Magneto in future version? If yes how soon ?

Yuan

By: Bloodred

Bloodred — Tue, 02 Jun 2009 06:50:53 +0000

Thank You, There is absolutely no restrictions on adding number of companies in vision helpdesk — Vision Helpdesk is designed to accommodate any number of companies in it.

You can check more details on Satellite Helpdesk here —
http://www.thevisionworld.com/true-satellite-helpdesk.html

By: Mamba Hosting

Mamba Hosting — Mon, 01 Jun 2009 13:23:23 +0000

Screenshot looks great, Congratulations !

With your Satellite Helpdesk feature do you have any restrictions on adding number of companies ? Also can we have signatures department wise ?

Waiting for vision2.0 online demo

Thank You

By: Bloodred

Bloodred — Mon, 01 Jun 2009 10:56:58 +0000

Cristi >> You can even test Kayako Support suite migration to Vision helpdesk using our evaluation version for 1.2, Vision 2.0 evaluation version will be available in next week.

By: Bloodred

Bloodred — Mon, 01 Jun 2009 10:35:35 +0000

Alex Groset >> Yes Login Sharing / Integration with WHMCS4 is also supported in Vision2.0 — Also Vision2.0 is capable to show WHMCS variables as custom fields in ticket area and additionally Paid support is possible with WHMCS4. (It allows you to create billing note / invoice right from your vision helpdesk and also it can track if invoice is paid or unpaid etc ..)