Ticket Billing – Offer Paid Support

Offer Paid Ticket Support, Prepaid and Postpaid Billing | Manage Credit | Create Invoice | Taxation | Bill Tickets Per Minute | Per Hour| Per Ticket | Multi-Currency | Automation and much more..

Invoice Creation

Vision Helpdesk allows you to create invoice for tickets. You can add multiple items in invoice and also add Tax rules. Invoice can be set to auto create based on billing rules that you have set. You can send invoice copy to customers registered email.

Per Ticket and Time Based Billing

You can set billing settings either ticket based or time based. In ticket based billing its a flat fee you can setup and in time based you can setup time in minutes.

Multiple Currency

You can setup billing settings department wise – that is apply different billing settings for different departments. In multiple company environment you may want to add billing settings with different currencies – this can be easily done in Vision Helpdesk.

Manage Client Credit

Each client can have a credit setting – they can add funds and based on their credit available you can decided if they can post tickets.

Invoice Listing In Client Profile

Gives you overview of all invoices for a single client – also shows all paid, unpaid and overdue invoice at one place.