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With Vision Helpdesk you can manage support for multiple companies under one roof – We have added two companies in our demo for testing purpose.

Company One – visiononlinedemo.com (There is no website on this — this domain is just a test domain)

Company Two — iamdemo.com (There is no website on this — this domain is just a test domain)

We have installed Vision Helpdesk on main domain on company one domain visiononlinedemo.com under support folder –

Manage Portal — This is where Staff and Admins login

Staff & Admin URL :: http://www.visiononlinedemo.com/support/manage/

Vision Helpdesk offers extremely flexible, fine-grained privilege system it is categorized in to three main categories –

Vision Helpdesk staff access

Super Admin Login — admin / admin

Company One Domain Admin Login – ricky /ricky

Company Two Domain Admin Login – adams / adams

Staff Login — chris / chris [Staff for Company One]

Staff Login — peter / peter [Staff for Company Two]

Staff Login– andrew / andrew [Staff for Company One & Company Two]

Here with above staff login’s — Chris will have access to only “Company One” queue’s further you can restrict department’s too (sales, billing, support etc).

Peter will have access to only “Company Two” queue’s further you can restrict department’s too (sales, billing, support etc).

Andrew will have access to both “Company One” & “Company Two” queue’s further you can restrict department’s too (sales, billing, support etc of both companies).

Client URL for Company One :: http://visiononlinedemo.com/support/

Here Company One clients can register / submit / view tickets.

We have added iamdemo.com as addon domain under visiononlinedemo.com — Addon domains only host client portal files — no need to install compelete setup on addon domains.

Client URL for Company Two :: http://www.iamdemo.com/support/

Here Company Two clients can register / submit / view tickets.