Miscellaneous Features

Multi-Language

The Multi-Language staff and client portals empowers organizations to extend their business all over the globe by breaking the language  barriers.

Pin Tickets And Clients

Pinning is cool feature used to pin important tickets or clients to dashboard and access them anytime later.

Onscreen Ticket Notification

Get a real time onscreen new ticket, client reply, staff online and offline alerts.

Toolbar

Reach your mostly used functions like open new ticket, view all tickets, view overdue tickets, manage client etc with a single click

Full Screen Helpdesk View

The header and left panel hide feature gives you to maximum work area to solve your tickets and perform various helpdesk operations.

Task Management Using Calendar

Add or manage tasks using calendar, get updates and reminders on added tasks.

Ticket Views And Left Panel View

You can fully customize the ticket listing columns by creating a ticket view using various ticket fields domain, department, status, flag, channel, ticket type and more..

Similarly you can change display order on left panel ticket queue – thus you can bring most important companies or departments on top for faster access.