Vision Helpdesk’s WHMCS Modules

WHMCS Billing System — WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, order provisioning, suspensions, and more.

Vision Helpdesk Integrates with WHMCS to offer 5 different modules –

A) Replacing WHMCS default Support module with Vision Support module

That is when clients log into whmcs and they click on submit ticket it will be sent to vision database that is support is completely handled by vision and whmcs is used for billing.

Check this for more details — http://www.thevisionworld.com/whmcs-billing-system-vision-helpdesk-login-share-integration.html

Click here to find steps to replace WHMCS default support with Vision Helpdesk Support Module

B) Paid Support / Per Ticket Billing Module

Vision Helpdesk integrates with WHMCS Billing Software to offer Paid Support feature, that means now you can add billing note to a ticket and create invoice right from your Vision helpdesk.

This feature is simple and does not require any technical knowledge, You need to provide your WHMCS database and Admin login details in Vision Helpdesk and your Vision Helpdesk turns in to Paid Support Helpdesk.Check this for more details –  http://www.thevisionworld.com/paid-support-whmcs-integration.html

C) Login Integration with WHMCS

Login Integration allows your users to bypass the login registration process for their support area. If enabled your users can use one common login details for login to WHMCS billing system and Vision Helpdesk.

D) Fetching fields from WHMCS into Vision Helpdesk

This allows Vision to pull client information (Package type, Server Ip, Domain name, Control Panel User & Password and more) from WHMCS enabling support staff to view client information in helpdesk whenever client post a ticket.

E) WHMCS Ticket Migration

If you are already using WHMCS for your support and wanted to use Vision — You can migrate your clients existing tickets in to Vision from WHMCS with our simple Migration Tool.

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