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Vision Helpdesk successfully completed its first year :)

On April 1, 2009, in Announcements, by Vision Helpdesk

Vision Helpdesk announces the successful completion of its first year. In 2007, ThinkSupport Team embarked on a journey to build fast, powerful yet secure “WebBased Helpdesk Software — Vision Helpdesk” , and on 2nd April 2008 it was the culmination of its first milestone i.e Vision1.0 was launched.

Vision1.0 stable release has proved itself as rigid and solid helpdesk software which 1000′s of users are using it for their businesses.

It took the feedback, support and co-operation of all of you to reach where we are now. Without the beta testers and users who evaluated Vision Helpdesk, the journey would never have been so smooth.

Now right after one year we are excited to launch Vision2 beta — We planned for Vision 1.3 and 1.4, but while working on it we realized that we have to change so many things and the whole script needs quite a few structural improvements.

We have started cooking Vision2 beta — We anticipate this is going to take 7 to 8 weeks for the development of this major update to the current Vision Helpdesk version.

With Vision1.1 and 1.2 we showed users how Ajax can speed up web operations and reduce page refresh intervals. Vision 2 will demonstrate more and more ajax and will have absolutely less page loads. Trust me I have seen the Vision2 alpha script — it works just like you are running any windows application (you hardly need to wait for page loads

Vision2 is at attempt to create something very close to Vision3 in a nutshell.

As I said before – 2 is the bridge version, but – it’s definitely not a fast-baked or temporary update. Vision2 is the result of more thought, more planning and more features than our previous releases.

We will keep delivering best technologies to our users in future.. for more updates on Vision2 please click here