Knowledgebase in Vision Helpdesk is best self help tool that allows your clients to refer various articles category wise. Also when client submits tickets based on their subject string Vision helpdesk shows them relevant knowledgebase articles available and that clients can refer before posting a ticket. Similarly Staff’s can add Knowledgebase articles in ticket reply [...]
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Vision Helpdesk now supports Auto Version Upgrade — Version Updates is user-friendly and the extensible update process that ensures reliability and data integrity. Version upgrades of Vision Helpdesk are seamlessly done that saves time and effort. It takes two simple steps to upgrade Vision Helpdesk version — Before you upgrade make sure you take your [...]
Demonstrating its commitment to users, ThinkSupport.net today launched a powerful web-based helpdesk software – “VISION“, featuring the beta version. ThinkSupport.net has come a long way from its beginnings. After being a leader in providing Webhosting and Software Support, Thinksupport looks to the future and introduces ThinkSoftwares.net. ThinkSoftwares comprises of an expertise team, a team that [...]








