Vision Helpdesk offers unique feature — “Satellite Helpdesk” that allows you to manage multiple companies support operations from one place – the key thing is Vision Helpdesk creates a logical separation among each company staff, users, tickets, knowledgebase and almost everything,. Vision Helpdesk has central database and single Admin / Staff Portal where each company [...]
It’s now like 4 months now we are using Vision Helpdesk for managing our 3 companies at one place. It’s time for me to share our experience with Vision Helpdesk and the support that we have received. For past few years we were using Kayako Helpdesk, We have had no issues with day to day [...]
I have a new start up that I’m currently working on with an old college friend of mine. It required providing customer service as most companies do so I looked around for some top-notch help desks. First one that came to mind was of course Kayako – rock solid reputation and great ticketing software. Then [...]
Vision Helpdesk creates a logical separation across staff & clients of various domains/companies. Vision helpdesk is true satellite helpdesk which allows you to add n number of companies and manage them all at single place with ease.. How does Satellite helpdesk feature works ? To illustrate this we will take an example of managing two [...]
TheVisionWorld.com developers of Vision Helpdesk — launched Vision Helpdesk 2.0, A lightning speed helpdesk intended to create a better web-based helpdesk experience for users. Available in beta version, Vision2.0 is a new approach to the web-based helpdesk that’s based on the simplicity and power that’s what users need in today’s web world. Speed matters when [...]
The most awaited first stable version of Vision help desk “Vision 1.0” is now released. It has a great significance to every single person involved with it. Vision stable release includes key features like – Manage Multiple Domains/Companies Inbuilt Anti Virus Tool Migration Tool Multi-Language AJAX Based Rich User Interface Login Integration Report Generation Scrap [...]
English has always been the dominant language on the Web but we cannot ignore the fact that a significant number of Internet users either don’t speak English or prefer to use their native language for Web transactions. You bet, the ratio of English to non-English users should be almost 50-50? or even if it is [...]
WHMCS Billing System — WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, [...]
The well-organized and logically constructed interface allows users to add multiple domains/companies and further easily access and manage them all from one place. Better controls are definitely achieved due to the centralized nature of the system which in turn is easy and has low maintenance. Control – Staff Access Rights Not only you can add [...]

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