Vision Helpdesk has launched its official channel on YouTube to show off its Video Tutorials. A Video Is Worth A Thousand Words. What could be better option to educate our helpdesk users? so we decided to join YouTube to flash Vision Helpdesk — How To Videos. Vision Helpdesk YouTube Channel : http://www.youtube.com/user/VisionHelpdesk Subscribe to Vision [...]
This video shows how to add files in Download section which can be used further by clients and even staff can add attachments right away from Downloads section and include it in their ticket reply,
Knowledgebase in Vision Helpdesk is best self help tool that allows your clients to refer various articles category wise. Also when client submits tickets based on their subject string Vision helpdesk shows them relevant knowledgebase articles available and that clients can refer before posting a ticket. Similarly Staff’s can add Knowledgebase articles in ticket reply [...]
This video shows how to add news articles in Vision Helpdesk.
Below video shows how to add new user, edit user profile and perform mass action on users.
Vision Helpdesk takes a simple approach to improve user visibility – It uses color codes to indicate various operations (like new ticket indication, overdue tickets, staff replied tickets, client reply and much more..)
Please follow steps listed at – http://thevisionworld.com/help/index.php?title=Downloading_Vision
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Make Money by referring clients to Vision Helpdesk.
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Leased Plan You Earn $20 per sign up.
Owned Plan You Earn $50 per sign up.
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