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Vision Helpdesk API | All Departments

On May 28, 2010, in Vision Helpdesk API, by Vision Helpdesk
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All Departments Action Command / Operation : all_departments This command is use for fetching Department List. Attributes operation  — Command to be executed name   — Vision helpdesk staff user should be here passw  — Vision helpdesk staff password should be here Example Commands $postData["operation"]=’all_departments’; $postData["name"]=’demo’; $postData["passw"]=’demo’; Return values On success returns XML data of Domain [...]

Vision Helpdesk API | All Domains

On May 28, 2010, in Vision Helpdesk API, by Vision Helpdesk
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All Domains Action Command / Operation : all_domains This command is use for fetching Domain List. Attributes operation  — Command to be executed name   — Vision helpdesk staff user should be here passw  — Vision helpdesk staff password should be here Example Commands $postData["operation"]=’all_domains’; $postData["name"]=’demo’; $postData["passw"]=’demo’; Return values On success returns XML data of Domain [...]

Vision Helpdesk API | All Staff

On May 28, 2010, in Vision Helpdesk API, by Vision Helpdesk
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All Staff Action Command / Operation : all_staff This command is use for fetching all staff list. Attributes operation — Command to be executed name — Vision helpdesk staff user should be here passw — Vision helpdesk staff password should be here Example Command $postData["operation"]=’all_staff’; $postData["name"]=’demo’; $postData["passw"]=’demo’; Return values On success returns XML data of [...]

Vision Helpdesk API | Online Staff

On May 27, 2010, in Vision Helpdesk API, by Vision Helpdesk
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Online Staff Action Command / Operation : online_staff This command is use for fetching staff list that is currently online. Attributes operation — Command to be executed name — Vision helpdesk staff user should be here passw — Vision helpdesk staff password should be here Example Commands $postData["operation"]=’online_staff’; $postData["name"]=’demo’; $postData["passw"]=’demo’; Return values On success returns XML [...]

Vision Helpdesk API | Ticket Queue

On May 21, 2010, in Vision Helpdesk API, by Vision Helpdesk
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Ticket Queue Action Command / Operation : ticket_queue This command is use for fetching Domains, Departments and Status queues along with number of tickets in each status. (This is nothing but the way left panel looks) Attributes operation — Command to be executed name — Vision helpdesk staff user should be here passw — Vision helpdesk [...]

Vision Helpdesk API – Application Programming Interface

On May 21, 2010, in What's Cooking?, by Vision Helpdesk
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Greetings!! Hope you all are enjoying new updates in Vision Helpdesk, specially the latest refreshing design change released in V2.6.4 For those who have not yet upgraded to V2.6.4 stable — please go for it. V2.6.4 has several bug fixes and the new Admin Access feature that gives you perfect control over domain admins and [...]

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