Vision Helpdesk has launched its official channel on YouTube to show off its Video Tutorials. A Video Is Worth A Thousand Words. What could be better option to educate our helpdesk users? so we decided to join YouTube to flash Vision Helpdesk — How To Videos. Vision Helpdesk YouTube Channel : http://www.youtube.com/user/VisionHelpdesk Subscribe to Vision [...]
Knowledgebase in Vision Helpdesk is best self help tool that allows your clients to refer various articles category wise. Also when client submits tickets based on their subject string Vision helpdesk shows them relevant knowledgebase articles available and that clients can refer before posting a ticket. Similarly Staff’s can add Knowledgebase articles in ticket reply [...]
Troubleshoot is nothing but to isolate the source of a problem and fix it, typically through a process of elimination whereby possible sources of the problem are investigated and eliminated beginning with the most obvious or easiest problem to fix. Vision Helpdesk allows you to add troubleshoot help on your client portals – that can [...]
Your server does not support PHP mail() function ? don’t worry Vision Helpdesk allows you to choose alternate SMTP server to send email reply’s to your clients. By default Vision Helpdesk uses PHP mail() function to send email reply to client tickets, for some reason you want alternate method to send outgoing emails then you [...]
With Vision Helpdesk Staff and Admin users can create the Left Panel and Ticket Listing Views, i.e In Left Panel change Companies and Department display sequence, Similarly the ticket listing can be customized – Staff can add or remove various columns in Ticket Listing. Vision Helpdesk Views feature gives freedom for Staff users to see [...]
Vision Helpdesk takes a simple approach to improve user visibility – It uses color codes to indicate various operations (like new ticket indication, overdue tickets, staff replied tickets, client reply and much more..)
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Affiliate Program
Make Money by referring clients to Vision Helpdesk.
Refer a client for --
Leased Plan You Earn $20 per sign up.
Owned Plan You Earn $50 per sign up.
Do the Math..
If you refer 20 Owned plan clients in a month You Earn $50 x 20 = $1000
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Help your clients while you are on MOVE!! with Vision Helpdesk Mobile Version
