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Tree View Ticket categorization

On June 19, 2009, in Vision Helpdesk Features, by Vision Helpdesk
1

Due to Satellite nature of Vision Helpdesk — Accessing tickets for multiple companies / domains should be easy and simple.  Vision Helpdesk introduces Tree View to categorize tickets Domain wise further each domain has various departments (Sales, Billing, Support etc) and next each department is break down with different ticket statuses (Open, Awaiting and Close). [...]

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