With Vision Helpdesk Staff and Admin users can create the Left Panel and Ticket Listing Views, i.e In Left Panel change Companies and Department display sequence, Similarly the ticket listing can be customized – Staff can add or remove various columns in Ticket Listing. Vision Helpdesk Views feature gives freedom for Staff users to see [...]
Today we have released Vision Helpdesk V2.4.12 Stable Release — this includes fixing of some important bugs in V2.4.10 and several new features added. We recommend users to upgrade to V2.4.12 Features added in V2.4.12 Ticket Views | Customize Ticket list columns. Ticket List Sorting. Left Panel | Domain Department Views. Search Domain / Departments [...]
Today we have released V2.4.11 Beta Preview — Currently you can check this new version on our Online Demo Major Changes Views Ticket List Sorting Advance Left Panel and Tree View New Client Portal Design Several Bug fixes (We will post detail list with Stable V2.4.12) We will post more detail updates on V2.4.12 stable [...]
Greetings !! The new feature that we are including with our upcoming release is – Ticket Listing Views Scrolling through the feature request queue we found — it would be interesting to provide ticket view customization to users that is, staff can customize ticket listing columns example they can select or deselect columns like flag, [...]








