With Vision Helpdesk Staff and Admin users can create the Left Panel and Ticket Listing Views, i.e In Left Panel change Companies and Department display sequence, Similarly the ticket listing can be customized – Staff can add or remove various columns in Ticket Listing. Vision Helpdesk Views feature gives freedom for Staff users to see [...]
Greetings !! The new feature that we are including with our upcoming release is – Ticket Listing Views Scrolling through the feature request queue we found — it would be interesting to provide ticket view customization to users that is, staff can customize ticket listing columns example they can select or deselect columns like flag, [...]
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