Vision Helpdesk | Satellite Helpdesk | Web Based Php Ajax Help desk | Online Webhosting Support Helpdesk Software » Private Messaging http://www.thevisionworld.com Tue, 27 Dec 2011 08:52:03 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Private Messaging | Vision Helpdesk Video Tutorials http://www.thevisionworld.com/private-messaging-vision-helpdesk-video-tutorials.html http://www.thevisionworld.com/private-messaging-vision-helpdesk-video-tutorials.html#comments Sat, 29 May 2010 11:01:53 +0000 Vision Helpdesk http://www.thevisionworld.com/?p=1886 Private Messaging is a simple way to send messages privately between staff members. It is a little similar to e-mail. Private messages cannot be read by any other staff members except for the person it was sent to.

Below video shows how to use Private Messaging for communication among your staff members.



]]> http://www.thevisionworld.com/private-messaging-vision-helpdesk-video-tutorials.html/feed 0 Private Messaging http://www.thevisionworld.com/private-messaging.html http://www.thevisionworld.com/private-messaging.html#comments Sat, 13 Jun 2009 13:03:55 +0000 Vision Helpdesk http://www.thevisionworld.com/?p=618 A personal message or private message, often shortened to PM, is like an e-mail sent from one user to another user.

Vision2.0 includes advance PM system for staff’s intercommunication.  Now why would you want your staff to use this PM system when they can communicate on several IM’s like Yahoo / MSN / GoogleTalk etc..? Simple it’s a bad practice to share server details or sensitive information of company over such pubic IM’s.

Private Messaging

Vision2.0 PM system not only allows staff to send PM but they can delay sending PM by adding PM to Drafts.

Advantages of Private Messaging:

  • Open up’s communication channel for staff’s.
  • Secure communication.
  • It’s ready to use feature in helpdesk – no need to signup on any email client.

Explore Vision2.0 further read | Self Help Tools

]]> http://www.thevisionworld.com/private-messaging.html/feed 1 The first stable version of Vision helpdesk launched! http://www.thevisionworld.com/the-first-stable-version-of-vision-helpdesk-launched.html http://www.thevisionworld.com/the-first-stable-version-of-vision-helpdesk-launched.html#comments Wed, 13 Aug 2008 07:54:42 +0000 Vision Helpdesk http://www.thevisionworld.com/demosite/?p=194

The most awaited first stable version of Vision help desk “Vision 1.0” is now released. It has a great significance to every single person involved with it.

Vision stable release includes key features like -

  • Manage Multiple Domains/Companies
  • Inbuilt Anti Virus Tool
  • Migration Tool
  • Multi-Language
  • AJAX Based Rich User Interface
  • Login Integration
  • Report Generation
  • Scrap Book & Private Messaging
  • Client Side Quick Search Facility
  • Online Issue Tracking
  • Knowledge Base
  • Troubleshooting
  • Downloads
  • News
  • Service Level Agreements
  • Escalations and much more..

Vision license is available in leased and owned with and without branding options. You can purchase it from — http://www.thevisionworld.com/purchase

Free trial and online demo are available at –

If your feature suggestion or module was not implemented, please keep the valuable comments coming as our development is based on your suggestions.

The stable release is not an end!! — there is still more to come with upcoming version’s so stay tuned…

]]> http://www.thevisionworld.com/the-first-stable-version-of-vision-helpdesk-launched.html/feed 0 Free Vision Helpdesk License http://www.thevisionworld.com/free-vision-helpdesk-license.html http://www.thevisionworld.com/free-vision-helpdesk-license.html#comments Tue, 15 Jul 2008 07:49:34 +0000 Vision Helpdesk http://www.thevisionworld.com/demosite/?p=182

TheVisionWorld.com has announced free Vision helpdesk license for beta testers who provide quality feedback or help finding bugs.

Vision Helpdesk is well-organized and logically constructed system that provides a vast feature set clients can depend on. Key features are – Multiple Domains/Companies, Inbuilt Antivirus Tool, Handy Tool Bar, Migration Tool, AJAX Based Rich User Interface, Online Issue Tracking, Login Integration , Service Level Agreements, Report Generation, Scrap Book & Private Messaging and Client Side Quick Search Facility.

Vision is a powerful web-based helpdesk software that integrates various support channels (emails, web based helpdesk, phone or fax) at one central point and allows maximum control over them” said company HR Preeti Sharma.

Beta testers can signup for evaluation version at — http://www.thevisionworld.com/purchase

More Information at: – http://www.thevisionworld.com ]]> http://www.thevisionworld.com/free-vision-helpdesk-license.html/feed 0 Get free Vision Helpdesk for life!! Limited time offer!! http://www.thevisionworld.com/get-free-vision-helpdesk-for-life-limited-time-offer.html http://www.thevisionworld.com/get-free-vision-helpdesk-for-life-limited-time-offer.html#comments Sat, 12 Jul 2008 07:50:25 +0000 Vision Helpdesk http://www.thevisionworld.com/demosite/?p=184

We are currently recruiting Beta Testers for Vision Helpdesk.

Testers who provide quality feedback will be given Vision Single Domain stable release license free for life. This is limited time offer…

Beta Testers are requested to signup on our Bugs Portal -
http://www.thevisionworld.com/bugs/

Vision Helpdesk is well-organized, powerful and logically constructed system provides a vast feature set clients can depend on.

Vision Key Features –

* Add Multiple Domains/Companies
* Inbuilt Antivirus Tool
* Handy Tool Bar
* Migration Tool
* AJAX Based Rich User Interface
* Online Issue Tracking
* Login Integration
* Service Level Agreements
* Report Generation
* Scrap Book & Private Messaging
* Submit / Reply Tickets Using Your Favorite Email Client
* Client Side Quick Search Facility

Signup for Evaluation Vision Beta from our website -
http://www.thevisionworld.com/purchase

Vision Online Demo -

Free Vision Helpdesk

We appreciate your feedback / comments / suggestions ..

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