Vision Helpdesk | Satellite Helpdesk | Web Based Php Ajax Help desk | Online Webhosting Support Helpdesk Software » personal message http://www.thevisionworld.com Fri, 27 Aug 2010 14:21:56 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Private Messaging http://www.thevisionworld.com/private-messaging.html http://www.thevisionworld.com/private-messaging.html#comments Sat, 13 Jun 2009 13:03:55 +0000 Vision Helpdesk http://www.thevisionworld.com/?p=618 A personal message or private message, often shortened to PM, is like an e-mail sent from one user to another user.

Vision2.0 includes advance PM system for staff’s intercommunication.  Now why would you want your staff to use this PM system when they can communicate on several IM’s like Yahoo / MSN / GoogleTalk etc..? Simple it’s a bad practice to share server details or sensitive information of company over such pubic IM’s.

Private Messaging

Vision2.0 PM system not only allows staff to send PM but they can delay sending PM by adding PM to Drafts.

Advantages of Private Messaging:

  • Open up’s communication channel for staff’s.
  • Secure communication.
  • It’s ready to use feature in helpdesk – no need to signup on any email client.

Explore Vision2.0 further read | Self Help Tools

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