WAKE UP FRIENDS!! It’s time that you take a decision of buying a Vision Helpdesk Software NOW !! Christmas is round the corner and we are offering crazzy discounts on various Vision Helpdesk Plans. This year we witnessed Helpdesk Companies like Zendesk raised their software price and Kayako too raised their software price almost double or [...]
Our company was looking for a new Support Ticket system. We had previously been using the freeware program called OsTicket. It was very limited, very slow, and was unable to keep up with out growing company. I went on the hunt for a new support ticket system. I came across Kayako, Cerebrus, and Vision Helpdesk. [...]
Vision Helpdesk offers unique feature — “Satellite Helpdesk” that allows you to manage multiple companies support operations from one place – the key thing is Vision Helpdesk creates a logical separation among each company staff, users, tickets, knowledgebase and almost everything,. Vision Helpdesk has central database and single Admin / Staff Portal where each company [...]
Satellite Helpdesk — Managing Multiple Companies through a single Helpdesk. Vision helpdesk has well-organized and logically constructed interface that allows users to add multiple domains/companies and further easily access and manage them all from one place. Better controls are definitely achieved due to the centralized nature of the system which in turn is easy and [...]
The well-organized and logically constructed interface allows users to add multiple domains/companies and further easily access and manage them all from one place. Better controls are definitely achieved due to the centralized nature of the system which in turn is easy and has low maintenance. Control – Staff Access Rights Not only you can add [...]

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