The premier conference and trade show for the hosted services industry — HostinCon 2010 kicks off ! Day1 Pictures Also iNET Interactive announced today the location and date for the seventh annual HostingCon, i.e, HostingCon 2011 will be held in San Diego, California, from August 8-10 at the San Diego Convention Center situated beautifully on [...]
Recently I stumble upon TechCrunch article that reads — “Zendesk Raises Prices, Pisses Off Customers” I was wondering, how a company could ever think of raising price for just adding few features? Not at all a good business practice. The article also mentions that Zendesk later realized their mistake and they decided to run the same [...]
Custom fields allows you to extend helpdesk forms with additional fields. Vision Helpdesk make custom field addition simple with its advance custom field addition mechanism — For adding custom fields you are absolutely not required to have any programming knowledge. Example Vision helpdesk allows you to add custom fields while operations like – User Registration [...]
Recently we signed up with Vision Helpdesk and moved from the internal WHMCS helpdesk, previously Kayako, which I have no problems with only that it no longer serves our needs. We offered managed support to some of our resellers recently with a mixed response but the general feel was sometimes they were unable to help [...]
I have a new start up that I’m currently working on with an old college friend of mine. It required providing customer service as most companies do so I looked around for some top-notch help desks. First one that came to mind was of course Kayako – rock solid reputation and great ticketing software. Then [...]
Vision Helpdesk developers today announced its record breaking sale results – “The company recorded sale of 192 Vision Helpdesk licenses in October 2009. This is the company’s highest sale since the launch of Vision Helpdesk Version2.0″ said a company release. Company HR Preeti Sharma disclosed three reasons for the company growth — “First is Support [...]
Running a Webhosting Company? Want to add value added services to your hosting reseller/vps/dedicated server clients? Now its possible with Vision Helpdesk Partnership Program. Vision Helpdesk Partnership Program Our Partnership Program allows you to give away Free Vision Helpdesk Single Domain Annual License to your reseller / vps / dedicated server clients. To become Vision [...]
Greetings!! We wanted to say thanks to everyone those who have made Vision Helpdesk 2.0 a success. Our development team is too fierce to rest on its laurels — every improvement just whets our appetite for more. And more is coming.. Yep, Next week we are ready to launch Vision Helpdesk V2.1.1 (This includes some [...]

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