Recently I stumble upon TechCrunch article that reads — “Zendesk Raises Prices, Pisses Off Customers” I was wondering, how a company could ever think of raising price for just adding few features? Not at all a good business practice. The article also mentions that Zendesk later realized their mistake and they decided to run the same [...]
Recently we signed up with Vision Helpdesk and moved from the internal WHMCS helpdesk, previously Kayako, which I have no problems with only that it no longer serves our needs. We offered managed support to some of our resellers recently with a mixed response but the general feel was sometimes they were unable to help [...]
Hello, My name is Jeremy Otten. I Am the CEO at Random Solutions. We are a young IT company that where looking for a payable but good helpdesk product. I have searched all around the internet and spent hours goggling around. Then I stumbled upon Vision Helpdesk. I never heard of these guys….. they where [...]

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