“Vision Helpdesk is a leading web-based helpdesk software, it comes with a unique “Satellite Helpdesk Feature“, This feature allows users to manage support for multiple companies under single roof ” said a company release. The company claims — “The satellite feature allows Vision helpdesk to be configured for different scenarios — one example is offering [...]
We wanted to offer free end user support to our vps clients but there was no helpdesk which could allow us to manage end user support better way. Then we came across Vision Helpdesk and thanks to its Satellite helpdesk feature that allows us to manage end user support without any hassle. We include Free [...]
Worried about the difficulties of switching to new helpdesk system? Vision Helpdesk provides an innovative data migration tool. The migration tool automates the entire migration process and easily imports data from major helpdesk’s like: Kayako Support Suite Kayako eSupport Cerberus WHMCS Support Trio (under development) Migration of users, tickets/emails, ticket queue’s, ticket status and much [...]

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