Recently we have launched addon product for Vision Helpdesk  i.e, Smart Vision –  Ticket Alert System,  We have decided to make this addon product completely FREE for all vision helpdesk users. Hope you will love this

Smart Vision is a windows application built on .NET Technology. Its a Ticket Alert system that sends alerts to your staff about new tickets, updated tickets, new scrap messages and much more..

The application allows you to be online and keep eye on your helpdesk activities without actually login to web-based helpdesk.

The alerts are send in real time which becomes helpful for staff to maintain the ticket SLA’s.

Key features

• New tickets, Updated tickets, Scrap Alerts in Real Time.
• Staff to Staff Scrap communication.
• Setup visual and sound effects for alerts.
• Tree structure of Departments & Status — Access to tickets on one click.
• Alerts can be customized based on your requirements.
• Reduces response time increasing productivity with real time alerts.
• Staff can send Private Message to other online staffs.

How to download Smart Vision ?

Click here to download your Smart Vision copy.

How to Install Smart Vision?

Click here to see how to install Smart Vision.