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Evaluating Staff Performance

On June 17, 2009, in Vision Helpdesk Features, by Vision Helpdesk
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Vision 2.0 gives you accurate graphical reports to evaluate staff’s current month performance. Staff Performance is combined result of various reports listed below – Last 7 Days Activity Work Report Ticket Performance Report SLA Maintained Last 7 Days Activity: This is a matrix report that gives you staff’s last seven days ticket activity (How many [...]

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