Vision Helpdesk | Satellite Helpdesk | Web Based Php Ajax Help desk | Online Webhosting Support Helpdesk Software » Explore Vision2 Helpdesk http://www.thevisionworld.com Tue, 27 Dec 2011 08:52:03 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 No Pagination for Ticket Replies http://www.thevisionworld.com/no-pagination-for-ticket-replies.html http://www.thevisionworld.com/no-pagination-for-ticket-replies.html#comments Thu, 11 Jun 2009 08:35:52 +0000 Vision Helpdesk http://www.thevisionworld.com/?p=574 Doesn’t it frustrate you to browse ticket replies page wise ?  It really sucks!  this happens mainly when a ticket has several replies (long conversation)..

Our previous version 1.2 allowed users to see ticket conversation on single page but again that’s not sufficient as it takes long time to load complete conversation on single page.

To over come this problem  — Vision 2.0 allows you to view ticket replies on single page and also you can shrink each reply that gives you more flexibility to track previous conversation.

A) Shrink Ticket Reply
Shrink Ticket Reply

B) Expanded Ticket Reply
Expanded Ticket Reply

Advantages of  No Pagination for Ticket Replies:

  • Complete ticket conversation on single page.
  • Easy to track previous conversation no matter how lengthy ticket conversation is.
  • Saves time.
  • Increases user performance.

Explore Vision2.0 further read | Customized Tool Bar

]]> http://www.thevisionworld.com/no-pagination-for-ticket-replies.html/feed 1 Wide Screen | Large Work Space http://www.thevisionworld.com/wide-screen-large-work-space.html http://www.thevisionworld.com/wide-screen-large-work-space.html#comments Thu, 11 Jun 2009 06:50:43 +0000 Vision Helpdesk http://www.thevisionworld.com/?p=567 Vision Helpdesk 2.0 gives you flexibility to increase work area and obtain better visibility while working on tickets. You can close left and right panels that gives you larger working space.

Given a choice between 14′ inch monitor and 19′ inch monitor – You bet wide screen is anytime preferable :)

A) Normal Screen
Normal Screen

B) Wide Screen
Wide Screen

Advantages of Large Work Space:

  • Improves visibility
  • Saves time scrolling pages
  • Improves Performance
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