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No Pagination for Ticket Replies

On June 11, 2009, in Vision Helpdesk Features, by Vision Helpdesk
1

Doesn’t it frustrate you to browse ticket replies page wise ?  It really sucks!  this happens mainly when a ticket has several replies (long conversation).. Our previous version 1.2 allowed users to see ticket conversation on single page but again that’s not sufficient as it takes long time to load complete conversation on single page. [...]

Wide Screen | Large Work Space

On June 11, 2009, in Vision Helpdesk Features, by Vision Helpdesk
2

Vision Helpdesk 2.0 gives you flexibility to increase work area and obtain better visibility while working on tickets. You can close left and right panels that gives you larger working space. Given a choice between 14′ inch monitor and 19′ inch monitor – You bet wide screen is anytime preferable A) Normal Screen B) Wide [...]

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