Recently I stumble upon TechCrunch article that reads — “Zendesk Raises Prices, Pisses Off Customers” I was wondering, how a company could ever think of raising price for just adding few features? Not at all a good business practice. The article also mentions that Zendesk later realized their mistake and they decided to run the same [...]
It’s now like 4 months now we are using Vision Helpdesk for managing our 3 companies at one place. It’s time for me to share our experience with Vision Helpdesk and the support that we have received. For past few years we were using Kayako Helpdesk, We have had no issues with day to day [...]
We wanted to offer free end user support to our vps clients but there was no helpdesk which could allow us to manage end user support better way. Then we came across Vision Helpdesk and thanks to its Satellite helpdesk feature that allows us to manage end user support without any hassle. We include Free [...]

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