Vision Helpdesk | Satellite Helpdesk | Web Based Php Ajax Help desk | Online Webhosting Support Helpdesk Software » cerberus to vision helpdesk http://www.thevisionworld.com Tue, 27 Dec 2011 08:52:03 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Switching to Vision Helpdesk in two simple steps.. http://www.thevisionworld.com/switching-to-vision-helpdesk-in-two-simple-steps.html http://www.thevisionworld.com/switching-to-vision-helpdesk-in-two-simple-steps.html#comments Thu, 17 Jul 2008 08:14:31 +0000 Vision Helpdesk http://www.thevisionworld.com/demosite/?p=235 Worried about the difficulties of switching to new helpdesk system? Vision Helpdesk provides an innovative data migration tool. The migration tool automates the entire migration process and easily imports data from major helpdesk’s like:

  • Kayako Support Suite
  • Kayako eSupport
  • Cerberus
  • WHMCS
  • Support Trio (under development)

Migration of users, tickets/emails, ticket queue’s, ticket status and much more are seamlessly done that save time and efforts.

The migration tool is robust, user-friendly, and extensible migration process ensuring reliability and data integrity.

It takes just two simple steps to transfer your data from your old helpdesk to vision helpdesk.

Step 1 : You need to provide your old helpdesk database login details.

Vision Helpdesk Migration Tool

Step 2 : Decide which department tickets from old helpdesk should go to respective departments on Vision.

Vision Helpdesk Migration Tool

Benefits of switching to Vision Helpdesk:

  • Feature rich and easy to use helpdesk.
  • Platform Independent.
  • Increased Productivity — Appropriate use of PHP-Ajax reduces page loads drastically and overall ticket solving speed goes high – Don’t believe? then you must check our online demo.
  • Fast & Reliable Support.
  • Scheduled development based on feature requests and changing technology.
  • And much more..

We are always looking for comments and feedback’s to make Vision more and more better — If you think you have some new ideas that can enhance Vision Helpdesk further please post feature requests here.

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