Young Guns at Vision Helpdesk Watch above video to know Vision Helpdesk V3 Team – who are working really hard and are excited to bring the most advance Vision Helpdesk V3 – Next Generation Helpdesk in the market. Vision Helpdesk will be Exhibiting at HostingCon 2011, San Diego, CA. If you are attending Hosting Con [...]
The premier conference and trade show for the hosted services industry — HostinCon 2010 kicks off ! Day1 Pictures Also iNET Interactive announced today the location and date for the seventh annual HostingCon, i.e, HostingCon 2011 will be held in San Diego, California, from August 8-10 at the San Diego Convention Center situated beautifully on [...]
Recently I stumble upon TechCrunch article that reads — “Zendesk Raises Prices, Pisses Off Customers” I was wondering, how a company could ever think of raising price for just adding few features? Not at all a good business practice. The article also mentions that Zendesk later realized their mistake and they decided to run the same [...]
Custom fields allows you to extend helpdesk forms with additional fields. Vision Helpdesk make custom field addition simple with its advance custom field addition mechanism — For adding custom fields you are absolutely not required to have any programming knowledge. Example Vision helpdesk allows you to add custom fields while operations like – User Registration [...]
Below video shows how you can sort ticket listing in Vision Helpdesk.
Vision Helpdesk offers unique feature — “Satellite Helpdesk” that allows you to manage multiple companies support operations from one place – the key thing is Vision Helpdesk creates a logical separation among each company staff, users, tickets, knowledgebase and almost everything,. Vision Helpdesk has central database and single Admin / Staff Portal where each company [...]
Recently we signed up with Vision Helpdesk and moved from the internal WHMCS helpdesk, previously Kayako, which I have no problems with only that it no longer serves our needs. We offered managed support to some of our resellers recently with a mixed response but the general feel was sometimes they were unable to help [...]
We wanted to offer free end user support to our vps clients but there was no helpdesk which could allow us to manage end user support better way. Then we came across Vision Helpdesk and thanks to its Satellite helpdesk feature that allows us to manage end user support without any hassle. We include Free [...]
Vision Helpdesk is a leading web-based helpdesk software, it comes with a unique “Satellite Helpdesk Feature“. This feature allows users to manage support for multiple companies from single place.. The Satellite feature along with Ajax implementation extends Vision’s scalability from single company support to multiple company support management. Vision helpdesk can be configured for different [...]

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