Recently we signed up with Vision Helpdesk and moved from the internal WHMCS helpdesk, previously Kayako, which I have no problems with only that it no longer serves our needs. We offered managed support to some of our resellers recently with a mixed response but the general feel was sometimes they were unable to help [...]
We wanted to offer free end user support to our vps clients but there was no helpdesk which could allow us to manage end user support better way. Then we came across Vision Helpdesk and thanks to its Satellite helpdesk feature that allows us to manage end user support without any hassle. We include Free [...]
I have a new start up that I’m currently working on with an old college friend of mine. It required providing customer service as most companies do so I looked around for some top-notch help desks. First one that came to mind was of course Kayako – rock solid reputation and great ticketing software. Then [...]
Vision Helpdesk developers today announced its record breaking sale results – “The company recorded sale of 192 Vision Helpdesk licenses in October 2009. This is the company’s highest sale since the launch of Vision Helpdesk Version2.0″ said a company release. Company HR Preeti Sharma disclosed three reasons for the company growth — “First is Support [...]
The culmination of one year work by our development team, Vision Helpdesk 2.0 Stable Version is now available. Vision Helpdesk 2.0 is about High Speed Performance, Security, Reliability, Scalability, Portability and User-Friendliness. Vision 2.0 reflects the state of the art in web based helpdesk solutions. It well derives benefits of latest Web2.0 technology and equip [...]
Doesn’t it frustrate you to browse ticket replies page wise ? It really sucks! this happens mainly when a ticket has several replies (long conversation).. Our previous version 1.2 allowed users to see ticket conversation on single page but again that’s not sufficient as it takes long time to load complete conversation on single page. [...]
TheVisionWorld.com developers of Vision Helpdesk — launched Vision Helpdesk 2.0, A lightning speed helpdesk intended to create a better web-based helpdesk experience for users. Available in beta version, Vision2.0 is a new approach to the web-based helpdesk that’s based on the simplicity and power that’s what users need in today’s web world. Speed matters when [...]
HOT OFFER !!!!! 30% discount on Vision Helpdesk Owned License — Limited time offer!!! * Vision owned license [With Branding] — (Actual Cost $299.99) * Vision owned license [Without Branding] — (Actual Cost $399.99) This includes – * Free Installation of Vision helpdesk. * Free Updates and Support for one year. Coupon Code : hotoffer [...]

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