The major challenge while designing Satellite Helpdesk was creating a logical seperation between multiple company data and on top of it an access control system that will allocate/restrict privileges to staff. Vision Helpdesk offers extremely flexible, fine-grained privilege system it is categorized in to three main categories – Vision Helpdesk Staff Access Control System Super Admin [...]
Vision Helpdesk now supports Auto Version Upgrade — Version Updates is user-friendly and the extensible update process that ensures reliability and data integrity. Version upgrades of Vision Helpdesk are seamlessly done that saves time and effort. It takes two simple steps to upgrade Vision Helpdesk version — Before you upgrade make sure you take your [...]

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