A personal message or private message, often shortened to PM, is like an e-mail sent from one user to another user.

Vision2.0 includes advance PM system for staff’s intercommunication.  Now why would you want your staff to use this PM system when they can communicate on several IM’s like Yahoo / MSN / GoogleTalk etc..? Simple it’s a bad practice to share server details or sensitive information of company over such pubic IM’s.

Vision2.0 PM system not only allows staff to send PM but they can delay sending PM by adding PM to Drafts.

Advantages of Private Messaging:

• Open up’s communication channel for staff’s.
• Secure communication.
• It’s ready to use feature in helpdesk – no need to signup on any email client.

Explore Vision2.0 further read | Self Help Tools