Vision2.0 offer Plug-in architecture that allows users to enable / disable several features. Plug-in frameworks help to handle complexity, simplify application configuration and deployment, and enable users or third parties to easily enhance existing applications with self-developed modules without having access to the whole source code.
The idea is that the new component simply plugs in to the existing system. This gives users more flexibility and they can customize their helpdesk as per their requirements.
Currently Vision2.0 includes Plugin’s like –
- Scrap Book
- Quick Links
- Email Alerts
- SMS Alerts
- Favorites
- Calendar
- Antivirus
- Address Book
- Online Staff
Plugin’s appear in Right Panel of Vision Helpdesk.
Advantages of Plug-in based architecture:
- Program modularity.
- Allows 3rd party to develop and deploy new features without having complete source code access.
- Plug-in’s can be enabled or disabled as per users requirements.
- Reduces program complexity.
Explore Vision2.0 further read | Multiple Personalities with Multiple Signatures
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