Blog

Greetings!!

After completing Pre and Post Parser — our team is ready to go behind advancing Paid Support Module.  Our existing Paid Support module allows users to integrate with billing systems like WHMCS | Blesta and create invoice, track invoice payment and add billing note from Vision helpdesk.

We are taking this feature one step ahead –

Things that will be implemented –

• Auto billing time tracking for ticket  — This will auto calculate billing time for a ticket based on the amount of time staff has worked on that ticket.
• Setting billing rate  — per ticket | per minute | per hour
• Pre Paid billing.
• Billing reports.
• Multi currency support.

We are always ready to take input from our customers – If you think you can contribute to enhance this feature please feel free to comment this post with your suggestions / thoughts.