Paid Support | WHMCS Integration
We know its everyone’s deep dark wish to have ability to bill customers from helpdesk software. Vision Helpdesk makes your wish complete by integrating with top class Billing Software — WHMCS.
Vision Helpdesk integrates with WHMCS Billing Software to offer Paid Support feature, that means now you can add billing note to a ticket and create invoice right from your Vision helpdesk.
This feature is simple and does not require any technical knowledge, You need to provide your WHMCS database and Admin login details in Vision Helpdesk and your Vision Helpdesk turns in to Paid Support Helpdesk.
Rest below images speak for themselves..
A) Add Billing Note and Create Invoice
B) Invoice List
C) Invoice Details
Please comment on what additional Billing Systems you would like us to integrate for Paid Support Feature..
Twitty Twitty
A. Reid
we are currently using kayako and whmcs. What we are looking for is pre-paid and paid after work is done. I see you have a feature for paid after work is done. But we also have plans that are prepaid and then we do the work.
We are hoping as for all invoices it is done through one shopping cart like whmcs. We’ve are looking at ticketpay module that comes with kayako that has paid upfront then we do the work but the invoices are done through kayako and for accounting, this is not good.
Your product is very simple to kayako.
Vision Helpdesk
We our self use Vision helpdesk + WHMCS for Pay Per ticket. Clients send us ticket for Vision Helpdesk Upgrade (Say upgrade cost $10 for example) Once they send ticket our staff generates invoice from vision helpdesk and updates client to pay the invoice once the invoice is paid by client it gets mark paid in whmcs and vision. Then we process the query.
Same you can do in your case.
And in PrePaid Case to make it more simple — Your clients can pay you in advance in whmcs (that is they have credit) when a client sends you ticket in vision you can create invoice for that job say $5 and it will get mark auto paid because your client already has credit available.
So on..
You can add me on Gmail Talk we can discuss this feature more.. our Gmail Talk id is — thevisionworld@gmail.com
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[...] Module. Our existing Paid Support module allows users to integrate with billing systems like WHMCS | Blesta and create invoice, track invoice payment and add billing note from Vision [...]
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[...] This feature is simple and does not require any technical knowledge, You need to provide your WHMCS database and Admin login details in Vision Helpdesk and your Vision Helpdesk turns in to Paid Support Helpdesk.Check this for more details – http://www.thevisionworld.com/paid-support-whmcs-integration.html [...]
Arnaud
we want sell pack of 5 / 10 or more tickets for x$
to access specific support (not basic) is it possible ?
Vision Helpdesk
Yes that is possible. Please add us on Gtalk - thevisionworld@gmail.com we will be happy to help you with your questions.
Vision Helpdesk
Also you can check this - we are working on advance billing module which will be released with V2.4.14
http://www.thevisionworld.com/pay-per-ticket-pre-paid-billing-paid-support-auto-billing-time-track.html