Doesn’t it frustrate you to browse ticket replies page wise ? It really sucks! this happens mainly when a ticket has several replies (long conversation)..
Our previous version 1.2 allowed users to see ticket conversation on single page but again that’s not sufficient as it takes long time to load complete conversation on single page.
To over come this problem — Vision 2.0 allows you to view ticket replies on single page and also you can shrink each reply that gives you more flexibility to track previous conversation.
A) Shrink Ticket Reply
B) Expanded Ticket Reply
Advantages of No Pagination for Ticket Replies:
- Complete ticket conversation on single page.
- Easy to track previous conversation no matter how lengthy ticket conversation is.
- Saves time.
- Increases user performance.
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