Knowledgebase in Vision Helpdesk is best self help tool that allows your clients to refer various articles category wise.
Also when client submits tickets based on their subject string Vision helpdesk shows them relevant knowledgebase articles
available and that clients can refer before posting a ticket.
Similarly Staff’s can add Knowledgebase articles in ticket reply while replying a ticket.
If you enjoyed this article, please consider sharing it!
1 Response » to “Knowledgebase Articles | Vision Helpdesk Video Tutorials”
-
Kel says:
Too fast and jumping around too much. No detail on finding articles by content.
Leave a Reply
Free Vision Helpdesk
We are happy to offer FREE Vision Helpdesk Software to registered charities and open-source projects.
Connect with us:
Vision Helpdesk in Pictures!!
Affiliate Program
Make Money by referring clients to Vision Helpdesk.
Refer a client for --
Leased Plan You Earn $20 per sign up.
Owned Plan You Earn $50 per sign up.
Do the Math..
If you refer 20 Owned plan clients in a month You Earn $50 x 20 = $1000
Addon Scripts
Help your clients while you are on MOVE!! with Vision Helpdesk Mobile Version
