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How to Add / Manage Custom Fields | Vision Helpdesk Video Tutorials

On June 2, 2010, in Vision Helpdesk Videos, by Vision Helpdesk

Custom fields allows you to extend helpdesk forms with additional fields.

Vision Helpdesk make custom field addition simple with its advance custom field addition mechanism — For adding custom fields you are absolutely not required to have any programming knowledge.

Example Vision helpdesk allows you to add custom fields while operations like –

User Registration
User Ticket Create
Staff Ticket Create

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2 Responses to “How to Add / Manage Custom Fields | Vision Helpdesk Video Tutorials”

Which helpdesk software will allow me to create a custom ticket submission form, and will arrange the fields so they fill up the screen? - Quora says:

July 21, 2011 at 12:53 pm

[...] using Vision Helpdesk and it allows to create various custom fields on user ticket submission form http://www.thevisionworld.com/ho…This answer .Please specify the necessary improvements. Edit Link Text Show answer summary [...]
Kel says:

August 19, 2011 at 12:18 am

Looks like great software but after watching this video still do not understand what the specifics were of what you were trying to demonstrate. That should have been the first thing explained and not simply what buttons can be pressed. You need to make the videos for non-techie people and not from your point of view as the creators. Not admitting typos made, or better still recreating the videos was a mistake.