I was wondering, how a company could ever think of raising price for just adding few features? Not at all a good business practice. The article also mentions that Zendesk later realized their mistake and they decided to run the same pricing for existing customers where as new customers will be still paying higher cost.
Vision Helpdesk could never think of raising price for adding features – Just like we have released Vision Helpdesk Mobile Edition and thats completely FREE!!
The article has also raised questions about the SaaS methods and What SaaS should practically be doing is reducing overall helpdesk management cost ? Isn’t it? With Zendesk becoming overpricy that doesn’t seem so
Some random comments from post —
Interestingly, the article has received several comments, One that mentions the comparison of pricing between several paid helpdesk softwares (screenshot below ) shows Vision Helpdesk is the only Economical Helpdesk Software that offers EVERYTHING UNLIMITED at just $30 per month. (On Top of it we offer FREE WHMCS Software worth $15 per month
We appreciate CCBTools who have posted the nice pricing comparison.
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