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Welcome to the Vision Helpdesk Wiki -- The complete guide for Vision Helpdesk!!

This will serve as resource for help, manual, guides, tutorials and much more for Vision Helpdesk. We will be updating wiki timely and will include every bit of information about Vision Helpdesk.

Before posting support tickets don't forget to check answer to your questions here.

Contents 1 Getting Started 1.1 Requirements 1.2 Downloading Vision 1.3 Installation 1.4 Addon Domain Installation 1.5 Switching to Vision 1.6 Email Parser 1.7 Vision Key Features 1.8 Vision Integrations 2 Vision Helpdesk Quick Links 3 Vision Helpdesk Howto's 3.1 Vision Admin Section 3.2 Vision Staff Section 4 Vision Helpdesk Addons 4.1 Vision Helpdesk API 4.2 Smart Vision - Ticket Alert System 5 Vision Helpdesk FAQ's & Troubleshooting Getting Started Requirements Downloading Vision Installation Addon Domain Installation Switching to Vision Email Parser Vision Key Features Vision Integrations

Vision Helpdesk Quick Links Purchase Online Demo Evaluation Screenshots Client Area Bugs Portal Forums Submit Ticket LiveChat Vision Helpdesk Howto's Vision Admin Section Vision Staff Section Vision Helpdesk Addons Vision Helpdesk API Smart Vision - Ticket Alert System Vision Helpdesk FAQ's & Troubleshooting How to download vision setup files? Where do I get license key? Can I migrate tickets and data from old helpdesk Kayako SupportSuite to Vision Helpdesk? Can I provide support to French and Spanish clients? Does Vision support Multi-language feature? i've followed Installation instructions but i'm getting "Fatal error: Incompatible file format How to set Email piping? How to Set cron job to fetch pop3 emails Where do I find WHMCS Integration Help