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Greetings!!

We wanted to say thanks to everyone those who have made Vision Helpdesk 2.0 a success.

Our development team is too fierce to rest on its laurels — every improvement just whets our appetite for more. And more is coming..

Yep, Next week we are ready to launch Vision Helpdesk V2.1.1 (This includes some important bug fixes and some new features)

This time we decided to have some fun while we work – we are hosting a contest.

Contest Question is :

Guess the important feature we are launching with V2.1.1 release?

Prize :

The first five person who give us correct answer will get Vision Helpdesk Owned License (with out Branding) completely Free!!.

Contest Duration :

Since we have not finalized which day in next week will be release day for V2.1.1 — We will stop this contest on the day we release V2.1.1 and we will update this post about the contest results.

How to Reply :

Follow us on Twitter @visionhelpdesk

Reply your answer on twitter – The answer format should be strictly as shown below -

@visionhelpdesk I am guessing new feature of Vision Helpdesk 2.1.1 is “Feature”

Where “Feature” is name of the Feature

You think its difficult to guess? Ok I will make it simple for you.

Remember – We are talking about only one feature.

Answer Hint1:

This feature is not available in Kayako Support Suite.

What? You still can’t guess?  Ok here is another hint -

Answer Hint2:

This feature is available in Cerberus Helpdesk.

Contest Terms and Conditions :

• Vision Helpdesk keeps rights to make any changes in contest or make amendments to terms and conditions.
• Contest is open for every one.
• One person can answer only once from their twitter id.
• The software license you won can not be transferred to other person.
• The contest solely depends on Twitter time line for some reason Twitter is offline we are not responsible for it.