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Author Topic: Vision Helpdesk V2.3.2 Released  (Read 560 times)
Vision Helpdesk
Vision Helpdesk
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« on: October 12, 2009, 02:35:08 AM »

Today we have released Vision Helpdesk V2.3.2 Stable Release — this includes fixing of some important bugs in V2.2.4 and several new features added.

We recommend users to upgrade to V2.3.2

Features added in Vision Helpdesk 2.3.2

    * SMS Alert Plugin (Clickatell / 2SMS supported )
    * Login Integration Client Exec and Blesta
    * Paid Support | Ticket Pay Module Integration with  Blesta Billing System
    * Default Language Setting for client portal
    * New Actions Menu on Tickets — includes short cut for ( Delete Ticket, Ban User, Report Spam, Ban and Delete User, Export Ticket as PDF, Print Ticket, Merge Tickets, Add note, Add billing note, Set due time, Properties edit )
    * Improved Staff Group Settings Staff access can be restricted to various functions and levels.

Bug fixes in V2.3.2

    * Query optimization for quick view recent activity.
    * On client portal clients ticket post were not sorted correctly.
    * Closed or tickets in other than open status sorted by last activity. (This makes easy to locate what ticket was replied latest.)
    * Vision Auto updates extra field added i.e destination folder (this is used to track what folder vision is installed and which files need to be updated.)
    * WHMCS Integration >> Enable Custom fields were not working - this is fixed now.
    * If registration required was set for mail queue it failed to send email user  saying that your are not registered, this is fixed now.
    * Staff Group used to remain default even after its changed.
    * WHMCS support module integartion display issues fixed.
    * Cerberus Migration had some bugs this is fixed now.
    * WHMCS migration had some bugs this is fixed now.

Minor Changes

    * Login Integartion named as Integartion in Admin >> Settings
    * Queue Overrides changed to Queue titles

Change Log

You can find the list of files that were edited during version change V2.2.4 to V2.3.2
http://thevisionworld.com/forums/index.php/topic,64.0.html

How to Upgrade to V2.3.2?

Vision Helpdesk offers Auto upgrades from Admin Panel   Click on >> Software Information >> Available Updates will shows updates available for upgrade.
« Last Edit: October 12, 2009, 03:06:00 AM by Vision Helpdesk » Logged

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