I love shortcuts! don’t you ? Now frequently used functions are available at single click with Vision 2.0, It includes tool bar which can be customized to include functions that you want at single click.
Staff can customize tool bar as per their requirements – example view all tickets, open new ticket, view over due tickets, filters, view private messages, edit signature, add kb article etc..
Advantages of Customized Tool Bar :
- Improves operational speed.
- Staff can customize tool bar as per their requirements.
- Easy accessibility to functions.
Explore Vision2.0 further read | Vision2.0 offers Plugin Architecture
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[...] Report Generation Scrap Book & Private Messaging Explore Vision Helpdesk2.0 Features Customized Tool Bar 11 Jun No Pagination for Ticket [...]
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