Our company was looking for a new Support Ticket system. We had previously been using the freeware program called OsTicket. It was very limited, very slow, and was unable to keep up with out growing company. I went on the hunt for a new support ticket system. I came across Kayako, Cerebrus, and Vision Helpdesk. [...]
Recently I stumble upon TechCrunch article that reads — “Zendesk Raises Prices, Pisses Off Customers” I was wondering, how a company could ever think of raising price for just adding few features? Not at all a good business practice. The article also mentions that Zendesk later realized their mistake and they decided to run the same [...]
Vision Helpdesk offers unique feature — “Satellite Helpdesk” that allows you to manage multiple companies support operations from one place – the key thing is Vision Helpdesk creates a logical separation among each company staff, users, tickets, knowledgebase and almost everything,. Vision Helpdesk has central database and single Admin / Staff Portal where each company [...]
Recently we signed up with Vision Helpdesk and moved from the internal WHMCS helpdesk, previously Kayako, which I have no problems with only that it no longer serves our needs. We offered managed support to some of our resellers recently with a mixed response but the general feel was sometimes they were unable to help [...]
It’s now like 4 months now we are using Vision Helpdesk for managing our 3 companies at one place. It’s time for me to share our experience with Vision Helpdesk and the support that we have received. For past few years we were using Kayako Helpdesk, We have had no issues with day to day [...]
We wanted to offer free end user support to our vps clients but there was no helpdesk which could allow us to manage end user support better way. Then we came across Vision Helpdesk and thanks to its Satellite helpdesk feature that allows us to manage end user support without any hassle. We include Free [...]
I have a new start up that I’m currently working on with an old college friend of mine. It required providing customer service as most companies do so I looked around for some top-notch help desks. First one that came to mind was of course Kayako – rock solid reputation and great ticketing software. Then [...]
Hello, My name is Jeremy Otten. I Am the CEO at Random Solutions. We are a young IT company that where looking for a payable but good helpdesk product. I have searched all around the internet and spent hours goggling around. Then I stumbled upon Vision Helpdesk. I never heard of these guys….. they where [...]
Whatever the size of your support operation and the scale of your business, Vision Helpdesk has a solution! Evaluate if Vision is suitable for you Business click here to launch Vision Online Demo — You can also test Vision helpdesk on your server by ordering our Free Evaluation Version. If you have Evaluated Vision Helpdesk [...]
Free Vision Helpdesk
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Make Money by referring clients to Vision Helpdesk.
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Leased Plan You Earn $20 per sign up.
Owned Plan You Earn $50 per sign up.
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If you refer 20 Owned plan clients in a month You Earn $50 x 20 = $1000
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