Today we have released Vision Helpdesk V2.7.4 Stable Release — This is mainly a bug fix release includes fixing of some important bugs in V2.7.2. Its recommended to upgrade as it will fix below listed bugs in your installation. Bug fixes in V2.7.2 Reset due time on escalation Duplicate entry in client report Multiple email [...]
Today we have released Vision Helpdesk V2.7.2 Stable Release — this includes fixing of some important bugs in V2.6.4 and some new exciting features added. Its recommended to upgrade as it will fix below listed bugs in your installation. Features added in V2.7.2 Vision Helpdesk Mobile Edition Advance Billing Module HTML Editor Disable Option Change SLA Plan [...]
Vision Helpdesk V2.6.2 is not just a regular bug fix or feature release it has something more, In our past releases we have talked lot about new features and bug fixes but V2.6.2 brings younger and a fresh design right from Login screen to Staff and Admin Manage Portal. Internet website design trend is changing [...]
Today we have released Vision Helpdesk V2.5.1 Beta Release — this includes fixing of some important bugs in V2.4.12 and several new features added. Though its a Beta release – the only major feature added in Time Zone – so users can still upgrade to V2.5.1 beta as this will not cause any issues with [...]
Today we have released Vision Helpdesk V2.4.12 Stable Release — this includes fixing of some important bugs in V2.4.10 and several new features added. We recommend users to upgrade to V2.4.12 Features added in V2.4.12 Ticket Views | Customize Ticket list columns. Ticket List Sorting. Left Panel | Domain Department Views. Search Domain / Departments [...]

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