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Archive for the ‘Vision Helpdesk Videos’ Category

Color Indications | Vision Helpdesk Video Tutorial

May
2010
28

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Vision Helpdesk takes a simple approach to improve user visibility – It uses color codes to indicate various operations (like new ticket indication, overdue tickets, staff replied tickets, client reply and much more..)



How to Customize Toolbar | Vision Helpdesk Video Tutorials

May
2010
28

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In Vision Helpdesk Staff / Admins can customize tool bar as per their convenience . The most used features are just a click away with our toolbar.

How to Quick Search | Vision Helpdesk Video Tutorial

May
2010
26

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Vision Helpdesk offers quick search tool on every page once you have logged into vision helpdesk, The quick search tool comes handy while searching Ticket id, Ticket Subjects, Email, Messages, Client Name, Ticket creator/replier also you can search Predefined replies, Downloads, Knowledgebase articles and Users.



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