Vision Helpdesk takes a simple approach to improve user visibility – It uses color codes to indicate various operations (like new ticket indication, overdue tickets, staff replied tickets, client reply and much more..) Ticket Tree View and its color indicators : Vision Helpdesk provides tree view to categorize tickets Domain wise further each domain has [...]
The major challange while designing satellite helpdesk was creating a logical seperation between multiple company data and on top of it an access control system that will allocate/restrict privileges to staff. Vision Helpdesk offers extremely flexible, fine-grained privilege system it is categorized in to three main categories – Super Admin There is only one super [...]
Your server does not support PHP mail() function ? don’t worry Vision Helpdesk allows you to choose alternate SMTP server to send email reply’s to your clients. SMTP Authentication Support By default Vision Helpdesk uses PHP mail() function to send email reply to client tickets, for some reason you want alternate method to send outgoing [...]
We know its everyone’s deep dark wish to have ability to bill customers from helpdesk software. Vision Helpdesk makes your wish complete by integrating with top class Billing Software — WHMCS. Vision Helpdesk integrates with WHMCS Billing Software to offer Paid Support feature, that means now you can add billing note to a ticket and [...]
Due to Satellite nature of Vision Helpdesk — Accessing tickets for multiple companies / domains should be easy and simple. Vision Helpdesk introduces Tree View to categorize tickets Domain wise further each domain has various departments (Sales, Billing, Support etc) and next each department is break down with different ticket statuses (Open, Awaiting and Close). [...]
Free Vision Helpdesk
We are happy to offer FREE Vision Helpdesk Software to registered charities and open-source projects.
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Vision Helpdesk in Pictures!!
Affiliate Program
Make Money by referring clients to Vision Helpdesk.
Refer a client for --
Leased Plan You Earn $20 per sign up.
Owned Plan You Earn $50 per sign up.
Do the Math..
If you refer 20 Owned plan clients in a month You Earn $50 x 20 = $1000
Addon Scripts
Help your clients while you are on MOVE!! with Vision Helpdesk Mobile Version
