Vision Helpdesk V2.7.2 stable release includes the long awaited Advance Billing Module — the feature allows you to offer Paid Support to your customers – that is you can bill your customers ticket with various options — a) Per Ticket b) Per Minute c) Per hour etc. The feature also allows you to configure Pre [...]
Vision Helpdesk allows you to manage Support for multiple companies and its possible that you have companies located in different countries or in other words each company may have its own working schedule or different timezones. The another important factor is you may have Staff working from remote locations with different timezones. We have added [...]
WHMCS Billing System — WHMCS is the complete all-in-one client management, billing & support solution for Web Hosts & Other Online Businesses. Packed with features but with a core focus on remaining easy to use and customise, WHMCS enables you to easily and effectively manage your business. It also automates many routine tasks including invoicing, [...]
Vision Helpdesk now support — WYSIWYG Editor ( What You See Is What You Get) What is WYSIWYG ? WYSIWYG implies a user interface that allows the user to view something very similar to the end result while the document is being created. In general WYSIWYG implies the ability to directly manipulate the layout of [...]
Vision Helpdesk is a leading web-based helpdesk software, it comes with a unique “Satellite Helpdesk Feature“. This feature allows users to manage support for multiple companies from single place.. The Satellite feature along with Ajax implementation extends Vision’s scalability from single company support to multiple company support management. Vision helpdesk can be configured for different [...]
Vision helpdesk is flexible and allows users to customize their client portal – How to customize Vision helpdesk Client Portal? Here are the files that can be edited – You can edit header.php & footer.php to include your website header and footer. You can also edit css/style.css file. If you want to add new links [...]
Vision Helpesk now supports Pay Per Ticket | Paid Support module for Blesta Billing System too. Vision Helpdesk integrates with Blesta Billing Software to offer Paid Support feature, that means now you can add billing note to a ticket and create invoice right from your Vision helpdesk. This feature is simple and does not require [...]
SPAM is not just a pain but a serious security risk.. Everyone knows how e-Mail Spam can cause serious security and resource risks to an organization’s infrastructure: clogging mailboxes, defrauding recipients, overloading systems, reducing employee productivity and much more.. Vision Helpdesk does not tolerate SPAM!! Vision Helpdesk integrates with Mollom (A tough nut for spam) [...]








