Vision Helpdesk Integration with WHMCS to override WHMCS default support module. Follow below listed steps – 1) Copy folder vision from – integration/whmcs/modules/support/ to WHMCS installation — /modules/support/ 2) Copy config.php file from vision installation to /module/support/vision/ directory of WHMCS Installation. example : If you have installed Vision at yourdomain.com/support/ then you should find config.php [...]
This post shows how to set Email Piping for various mail servers – EXIM MAIL SERVER Open file — /etc/valiases/yourdomain.com Assuming that we are setting up support@yourdomain.com, sales@yourdomain.com, billing@yourdomain.com we will create the corresponding entries in the file as follows: support@yourdomain.com: “|/full_path_to/manage/pipe.php” sales@yourdomain.com: “|/full_path_to/manage/pipe.php” billing@yourdomain.com: “|/full_path_to/manage/pipe.php” Save the alias file and run this command on [...]
Vision Helpdesk creates a logical separation across staff & clients of various domains/companies. Vision helpdesk is true satellite helpdesk which allows you to add n number of companies and manage them all at single place with ease.. How does Satellite helpdesk feature works ? To illustrate this we will take an example of managing two [...]
Worried about the difficulties of switching to new helpdesk system? Vision Helpdesk provides an innovative data migration tool. The migration tool automates the entire migration process and easily imports data from major helpdesk’s like: Kayako Support Suite Kayako eSupport Cerberus WHMCS Support Trio (under development) Migration of users, tickets/emails, ticket queue’s, ticket status and much [...]
Email Piping is basically email forwarding where emails are just pushed to parser from actual email account. Piping is supported by many Mail Transport Agent’s includes but not limited to Exim, Qmail, Postfix, Sendmail. MTA’s pipes emails to parser and this process is instantaneous. Piping is easy and efficient method to deliver your emails to [...]
Greetings!! Want to customize Vision Helpdesk Client Portal? Here are the files that can be edited – You can edit header.php & footer.php to include your website header and footer. You can also edit style.css file. If you want to add new links to menu then can add it from tabinfo.php Check out some customized [...]
Please follow steps listed at – http://thevisionworld.com/help/index.php?title=Downloading_Vision
Vision Helpdesk supports Google Apps (Gmail POP3, SMTP, IMAP with SSL) Please read this post to know how to set up Google Apps / Google Hosted emails with Vision Helpdesk http://www.thevisionworld.com/vision-helpdesk-supports-google-apps.html
Please follow steps in below listed URL – http://www.thevisionworld.com/help/index.php?title=Downloading_Vision
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Vision Helpdesk in Pictures!!
Affiliate Program
Make Money by referring clients to Vision Helpdesk.
Refer a client for --
Leased Plan You Earn $20 per sign up.
Owned Plan You Earn $50 per sign up.
Do the Math..
If you refer 20 Owned plan clients in a month You Earn $50 x 20 = $1000
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Help your clients while you are on MOVE!! with Vision Helpdesk Mobile Version
