Today we have released V2.4.11 Beta Preview — Currently you can check this new version on our Online Demo Major Changes Views Ticket List Sorting Advance Left Panel and Tree View New Client Portal Design Several Bug fixes (We will post detail list with Stable V2.4.12) We will post more detail updates on V2.4.12 stable [...]
May this Christmas end the present year on a cheerful note and make way for a fresh and bright new year. Here’s wishing you a Merry Christmas and a Happy New Year! Support will be slow on Christmas Eve. Our tech support is open on Christmas but expect slow support Christmas Gift Our Christmas Crazy [...]
Vision Helpdesk V2.3.2 was major release with SMS Alert, 3rd party integration (blesta / clientexec) and much more — now we are ready with more new features with our V2.4.1 beta release. Vision Helpdesk V2.4.1 not just includes fixing of some important bugs in V2.3.2 but also includes most request features “Pre and Post Parser“. [...]
Dear Valued Customer!! Our Sales and Support will be closed on 17/10/2009 on the eve of Diwali Festival. Vision Helpdesk staff wishes you all a Happy Diwali !! On the eve of Diwali we have decided to extend the Refugee discount offer — Now not only Kayako / Cerberus users will be able to signup [...]
Vision Helpesk now supports Pay Per Ticket | Paid Support module for Blesta Billing System too. Vision Helpdesk integrates with Blesta Billing Software to offer Paid Support feature, that means now you can add billing note to a ticket and create invoice right from your Vision helpdesk. This feature is simple and does not require [...]
If you own a competing product Kayako eSupport / Support Suite / Cerberus Helpdesk — You get Vision Helpdesk Owned License @ just $49.99 Actual Vision Helpdesk Owned License Cost — $299.99 You can email us proof that you really own Kayako esupport / Support suite / Cerberus license and get Vision helpdesk Owned License [...]

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