SALES : Archive for the ‘Announcements’ Category
Today we are happy to announce the release of Vision Helpdesk V3 Mobile beta version. The mobile version can be accessed on all smart phone browsers. The V3 mobile beta version is available for testing on our cloud server.
Existing V3 beta testers can access mobile version by simply visiting their Vision Helpdesk url in their mobile browser – example if you have V3 beta signup at url — http://demo.visionhelpdesk.net then simply open below url to access manage portal url for mobile version.
http://demo.visionhelpdesk.net/m/
Login : admin / admin
If you haven’t signup for V3 beta – then first signup for V3 beta here..
Mobile browsing experience is improving day by day – with your favorite browsers like FireFox, Opera & Skyfire are already in a race to take mobile browsing to a next level. Mobile browsers are optimized so as to display web content most effectively for small screens on portable devices.
Mobile browser software must be small and efficient to accommodate the low memory capacity and low-bandwidth of wireless handheld devices. Considering this we have released Vision Helpdesk’s V3 Mobile Version – Vision Helpdesk’s Mobile Version is designed specifically for use on mobile devices featuring low graphics and optimised pages for small screens. Now your staff can access or solve tickets even while they are on move.
The mobile version of Vision Helpdesk V3 is not a complete replacement of Manage Portal though it will allow your staff’s to perform operations like Tickets Summary, Tree View Listing of Companies, Departments & Ticket Statuses, Open New Ticket, Reply Tickets and the new exciting feature Blabby.
The mobile version is light weight and runs smoothly on all available mobile browsers.
This time for V3 we have planned to develop Mobile Apps for various mobile operating systems like Iphone, Android, BlackBerry, Windows 7 phone and more.. We will keep you posted further..
As always we are waiting for your comment / suggestion / feedback on V3 mobile beta version..
Vision Helpdesk team is proud and excited to release the first beta version of the V3 . Since the start of the Vision Helpdesk team effort, we have had a long and very productive development phase. In the mean time we have released V3 design teasers and few updates on new architecture, to give the users a chance to see what we are doing.
This beta marks the beginning of a new phase. The time has come to start polishing the features that we have, and make them production quality.
Currently we are releasing V3 beta version that is available only on our Cloud Server.
With below Question and Answers we have tried to answer almost all questions that you may have with V3 beta.
How to signup for V3 beta?
Click here to signup for V3 beta hosted on our Cloud Server
The order form will ask you to enter License Domain — you can choose any available subdomain like something.visionhelpdesk.net
After completion of order you will receive welcome email with login details for your Vision Helpdesk V3 beta.
Is V3 beta mandatory for all customers ?
NO – We have released V3 beta in order to give you chance to try your hands on V3 before we release stable version. Also to show you what we have worked till date and the beta version will give you an idea of how we are heading towards our new version.
I am hosted client and If I signup for V3 beta does it upgrade my existing hosted vision helpdesk?
The answer is NO – V3 beta is hosted on new server and has nothing to do with your existing account.
Is any documentation is available for V3 beta?
NO not yet – we will release documentation with Stable release – V3 is self explanatory and you can always contact our support persons for any help you may require while playing with V3 beta.
V3 Pricing
The new pricing is applicable only for NEW CUSTOMERS.
Existing customers will be moved to equivalent plan with same old pricing.
Vision Helpdesk SaaS License (Hosted on our Cloud Servers)
Lite Plan = $24 per month
Professional Plan = $47 per month
Premium Plan = $71 per month
Ultimate Plan = $119 per month
Vision Helpdesk Owned License (Hosted on Clients Server)
Lite Plan = $599.00
Professional Plan = $1399.00
Premium Plan = $2199.00
Ultimate Plan = $3699.00
Can I signup for V3 License now?
No but you can signup for V2 license at lower cost and get a free upgrade to V3.
I owned a V2 License and my Support and Software Updates package has expired - Will I still get V3 free ?
Existing customers make sure you signup for Support and Software Updates in order to get free upgrade to V3.
Where do I post bugs for V3 beta?
You can email us at bugs@thevisionworld.com — we will auto update your V3 beta setup as and when we fix bugs.
Any news on when will be V3 Stable released?
You can check our V3 road map here -
http://www.thevisionworld.com/revised-road-map-for-v3-and-happy-holidays.html
Looking forward to hear your precious comments / suggestion / bugs / feature request.
May this Christmas end the present year on a cheerful note and make way for a fresh and bright new year. Here’s wishing you a Merry Christmas and a Happy New Year!
V3 Road Map Revision
In our previous V3 updates we were anticipating V3 beta to be released by end of the October 2011 — We could not deliver V3 beta in October – the reason is some of new features took some more time then what we have anticipated. Currently we are in alpha testing stages of V3 and we are working hard even working on Christmas to make sure we meet our dead lines.
Revised Road Map
V3 Public Beta Hosted on our Cloud Servers – Release Date — 8th Feb 2012
V3 Mobile Web-Based Version — Release Date — 25th Feb 2012
V3 REST API – Release Date — 1st March 2012
V3 Stable Version and V3 Sale — Release Date — 8th March 2012
V3 Pricing
The new pricing is applicable only for NEW CUSTOMERS.
Existing customers will be moved to equivalent plan with same old pricing.
Vision Helpdesk SaaS License (Hosted on our Cloud Servers)
Lite Plan = $24 per month
Professional Plan = $47 per month
Premium Plan = $71 per month
Ultimate Plan = $119 per month
Vision Helpdesk Owned License (Hosted on Clients Server)
Lite Plan = $599.00
Professional Plan = $1399.00
Premium Plan = $2199.00
Ultimate Plan = $3699.00
30% Discount on Vision Helpdesk V2 Owned License
V3 pricing is increased as compared to V2 – It’s your last chance to purchase V2 at low cost with 30% discount and upgrade to V3 once V3 is released. We will be offering Migration tool to migrate your data from V2 to V3.
Coupon Code = XMAS30
The offer is limited till 31st Jan 2012 — Make the most of it sign up for V2 now — http://www.thevisionworld.com/purchase
HostingCon 2011
Vision Helpdesk is Exhibiting at HostingCon 2011 - booth #731 August 8-10, 2011
This year we will be showcasing our upcoming version V3 – A Next Generation Helpdesk — In the past week we posted few V3 Screenshot Teasers and at the event we will be revealing some of the extra-ordinary features that we have included in V3.
Vision Helpdesk V3 Tshirt
V3 is not just a overhaul version of Vision Helpdesk – It’s a complete new Multi-Tasking Architecture, New design and some really exciting features.
Make sure to stop by booth #731 to explore “Vision Helpdesk V3 – A Next Generation Helpdesk“. and pick up Vision helpdesk V3 t-shirt! We’re looking forward to meet you in San Diego, California!
About HostingCon:
The premier conference and trade show for the hosted services industry. The best and brightest from the industry will be in attendance to learn about the latest news, ideas and technology affecting their businesses. Whether you are showcasing your new services, or you are simply checking the pulse of the industry, this is your opportunity to meet and network with your business partners, in a fun and educational atmosphere.
HostingCon is celebrating its Seventh Anniversary, and with a projected attendance of over 1,800 Internet professionals from over 30 countries, the 2011 show promises to be the best yet.
HostingCon Discounts:
Receive a up to a $60 discount by entering “visionhelpdesk2011” during registration.
- $60 off – full conference with lunch
- $40 off – full conference (without lunch)
- $30 off – a single day
- $10 off – exhibit attendance only
Are you coming to HostingCon2011 ?
Please comment this post – to let us know if you are visiting HostingCon 2011.
We at Vision Helpdesk are too fierce to rest on our laurels — every improvements to our product just whets our appetite for MORE.. and more is coming this year. Evaluating from footprints of the past, analyzing present we are moving ahead to build the Vision Helpdesk V3 – A Next Generation Helpdesk Software..
Appropriately 2 years back we released Vision Helpdesk V2.0 with “AJAX Techniques” and unique feature like — “Multi-Domain / Satellite Helpdesk” and that was a huge success.. You bet! the trend will continue with V3.
From day one our aim is to offer a helpdesk solution that is “Simple To Use And More Responsive To User — A helpdesk system that should present the data to user instead of having user to locate the data“. Version 2 was our first milestone in this direction. Next with V3 we have planned to introduce techniques that no one has thought before and no other competitive helpdesk software has ever offered it..
Doing Things Differently …
We have applied a out of box thought process to design V3 – This time we decided to step into customers shoes and walk along with them. If you pull out 10 helpdesk softwares available in the market — you will find everyone is in the race of adding 100′s of features leaving the core issues untouched and unsolved — thats were we step in and dare to do things differently.
Lets jump into more details of V3..
What is V3 ?
Vision Helpdesk V3 is a Next Generation Helpdesk Software that will make you fall in love with it.. and will change the way you currently manage your companies support.. A solution that fits to all size of companies.
Architecture
V3 is getting designed and engineered on completely new advance architecture – The new architecture will make the system more Faster and Smarter.
Just like V2 — we have made sure V3 will prove itself a Secured and Reliable script.
Multi-Tasking & Multi-Threading
V3′s architecture will give you ability to switch between tasks without losing data and pick up where you left off.
With the multi-threading feature see your jobs getting done lightning fast.
Non Suffocating and Less Cluttered Interface..
V3 is getting a new modern look – A Fresh and Clean interface were you will find every single thing is well organized and less cluttered.
A Proactive Interface that will be more responsive to user thus, Increasing Productivity and Saving Time.
Industry Standards
V3 will follow standards like ITSM – ITIL – A perfect solution to small, medium and large companies.
Feature Rich
I am not going to spill all beans at this stage – eventually we will disclose more 
For now I will say we have along list of features which we will share with you as we make a progress.
We are still open and processing feature requests — You can submit your feature request to support [ at] thevisionworld [ dot ] com
This was just an update to let you that we are working on V3 – Still many more V3 updates will follow. We will keep you posted with more details on V3… So Stay Tune..
Dear Valued Customer!!
Our Sales and Support will be closed on 5th Nov 2011 on the eve of Diwali Festival.
Diwali is one of the favorite festivals in India and it is celebrated in the month of October or November every year. Diwali is celebrated with great eagerness and happiness by Hindus. The festival is of 5 days and the 3rd day is Diwali (Festival of lights). Read more..
Happy Diwali!!
May the Divine Light of Diwali spread
into your life Peace, Prosperity,
Happiness and Good Health.
HostingCon 2010 kicks off on Monday 19th July ! Here’s all the information you’ll need to know before and during the conference.
HostingCon Registration – Badge Pickup and Printing
I got my Badge and a hostingcon informative kit along with some swags — check my HostingCon over sized T-Shirt
You can pick up your badge/have your badge printed at the registration desk in the Austin Convention Center during the following hours:
- Sunday, July 18: 12:00pm – 5:00pm
- Monday, July 19: 8:00am – 5:00pm
- Tuesday, July 20: 7:30am – 6:00pm
- Wednesday, July 21: 8:00am – 4:00pm
The registration desk is located in the 4th Level Foyer of the Austin Convention Center, just outside the keynote and luncheon rooms. You will see signs directing you to the registration desk at multiple points throughout the Austin Convention Center.
Upgrading Your Registration
If you want to upgrade your registration you can do so at the registration desk. The registration desk will be staffed during the hours listed above.
Getting Around the Conference
The HostingCon event team will have signage throughout the Austin Convention Center to help get you where you need to be. The conference occurs across two floors. Escalators and elevators are available across each floor. The show guide and signage will point you in the right direction.
Exhibit Hall Hours
The exhibit hall is open during the following times:
- Tuesday, July 20: 11:00am – 6:30pm
- Wednesday, July 21: 11:00am – 4:00pm
HostingCon Show Schedule
You can download a PDF of the HostingCon show schedule to review the sessions and mark the ones you want to attend!
You will also receive a show guide during registration that contains the show schedule along with other conference details and exhibitor information.
HostingCon Mobile Site
We’ve partnered with dotMobi to provide attendees with an easily accessible mobile site where you can access the conference schedule, exhibitors, weather, Twitter and more on-the-go. You can view the HostingCon 2010 schedule and entire mobile site on your Internet capable phone by going to hostingcon.mobi In a rush and forget the .mobi? No worries. We’ll redirect you from HostingCon.com and give you the option to switch between the two.
Twitter at HostingCon 2010
The official Twitter hashtag for HostingCon 2010 is #HostingCon. Be sure to use it! We’ll have a live Twitter feed up on the TV monitors outside the registration/keynote and session areas so you can keep up with the latest commentary from the show.
mbers of the HostingCon event staff will be posting updates to Twitter from the conference, so be sure to follow @HostingCon to keep up with official announcements and useful information. You can also @ or DM HostingCon from the show with anything you’d like the event staff to know.
Photos & Flickr at HostingCon
Taking pictures at the show? Upload them to Flickr! The official Flickr tag for this year’s show is hostingcon2010. Be sure to add it to any and all photos you take at the conference so everyone can see them on the HostingCon website!
While you are at HostingCon please drop by Booth #128 — Vision Helpdesk, I will be glad to chat you up further
We are glad to announce that we are exhibiting at HostingCon 2010 at Austin, Texas on 19 -21 July 2010. We plan to showcase Vision Helpdesk’s unique Satellite Helpdesk feature, You can find us at booth # 128 — Attendees will have an opportunity to see a live demonstration of Vision Helpdesk and the Satellite feature.
HostingCon is celebrating its Sixth Anniversary, and with a projected attendance of over 1,500 Internet professionals from over 30 countries, the 2010 show promises to be the best yet.
HostingCon 2010 is expected to deliver the newest insights, practical knowledge and relevant connections to help you compete and win in tomorrow’s changing environment. The only premier conference and trade show for the hosted services industry. The best and brightest from the industry will be in attendance to learn about the latest news, ideas and technology affecting their businesses.
This is your opportunity to meet and network with your business partners, in a fun and educational atmosphere.
Attend HostingCon 2010 and visit us at Booth #128 — We are excited to meet you all in person..
And here’s a sneaky peak at what our stand is going to look like.
Vision Helpdesk has launched its official channel on YouTube to show off its Video Tutorials.
A Video Is Worth A Thousand Words. What could be better option to educate our helpdesk users? so we decided to join YouTube to flash Vision Helpdesk — How To Videos.
Vision Helpdesk YouTube Channel : http://www.youtube.com/user/VisionHelpdesk
Subscribe to Vision Helpdesk YouTube Channel and learn on how to install, configure and use Vision Helpdesk features.. its so simple.
You can also find same videos on our website – http://www.thevisionworld.com/category/vision-helpdesk-videos
We are happy to offer 
